#32: Chick-Fil-A
“I usually love Chick-Fil-A and never have had a bad experience there, until tonight… Spicy chicken sandwich was overdone on the outside, yet uncooked on the inside. I returned it to the cashier and they were nice about it, but the sandwich I got back was even worse.”

Disappointments can even occur at beloved chains like Chick-fil-A. A Tripadvisor user, ThoughtsOfRS, recounts a rare unsatisfactory experience. Despite their typically positive interactions, an encounter involving an overdone yet undercooked spicy chicken sandwich left them doubting a return.