You Catch More Flies with Honey Than Vinegar
Here’s another great example of the eternal truth that sometimes the best response is not to get mad—it’s just to stay classy. This reviewer came out with guns blazing, commenting not only on the food but on the service, the management, and the general moral character of everyone involved.

The restaurant owner could have responded in kind, but instead, she stayed calm and polite. So now, not only does everyone know that the reviewer is a straight-up liar who got fired, but also she looks extremely unreasonable when compared to the extremely reasonable restaurant owner.