#43: Cut Nurses Some Slack

I think this is probably a problem across the board in professions where the employee is providing a service to the customer. It doesn’t matter if that service is a cup of coffee, a hamburger, a tank full of gas, or triple bypass heart surgery. The worker is always assumed to represent the work…

It’s important to remember that all of us are humans acting within the limits of the systems that contain us. And it’s important to remember who created those systems…Wait, it was humans…It’s just a wonder that we humans are incapable of creating better systems for humans to work in.