#6: Stella Liebeck

An unassuming 79-year-old, Stella Liebeck, found herself thrust into an extraordinary legal battle that laid bare the challenges of pursuing justice as a consumer. In 1992, after purchasing a cup of scalding hot coffee from a McDonald’s drive-thru, Liebeck suffered excruciating burns when the ill-fitted lid dislodged, spilling the searing liquid onto her lap.

Her decision to sue the fast-food giant was met with widespread skepticism and even derision, with many dismissing her as opportunistic. Liebeck’s injuries were devastating, and her legal fight highlighted a systemic problem where corporate interests often eclipsed individual rights. Ultimately, her perseverance resulted in a landmark settlement, shining a glaring spotlight on the critical need for consumer safety and corporate accountability.