How Are You Today?
When it comes to engaging with people who work in customer service, there is a certain expectation that they will be approachable. This looks different in every company and workplace. However, most of the time, it is commonplace for customer service people to ask customers how their day has been…

Apparently, McDonald’s customers don’t appreciate being asked how they are going because it feels too “invasive.” We have all experienced feeling like a certain employee is taking up too much space, but this doesn’t sound like this was the situation… Well, we would rather be kind, happy people instead of working for people who don’t see the value in being that way.